Johns Hopkins University uses Microsoft Office 365 (Exchange Online) for receiving and delivering your email. There are many email clients and services available, and we will cover the most common below:
Configure Mail on iPhone and iPad
There are two ways to configure mail on your iOS device: 1. you can download the Outlook mobile app from the App Store, or 2. you can use the native iOS Mail app on your device. This will cover option 2.
- Go to Settings -> Passwords & Accounts
- Click Add Account
- Click on Exchange
- Enter your JHEDID and add @jh.edu (e.g., firstname.lastname@example.org)
Important: Do not use @jhu.edu here to sign in. You must use @jh.edu.
Note: The description field is not required and can include any text that is helpful to you.
- Click Sign In when you receive a pop up
- Enter your JHEDID credentials on the JHU single sign-on page